Repair Services
Open for appointments Wednesday thru Friday 10am-6pm.
The Simple Stuff
Neck Adjustment - Recommended twice per year, about one month after starting/stopping home heating cycles.
Restring - Remove old strings, clean and oil fretboard as needed, tighten tuners as needed, install new strings and tune/stretch.
Deep Cleaning, Fretboard - Remove strings. Scrape fretboard with razor, scrub frets with abrasive pad and hand polish. Oil fretboard.
Deep Cleaning, Body - Remove strings. Remove heavy oils/dirt on top of finish. Hand polish.
The Bigger Stuff
We begin all of the following repairs with a full instrument evaluation and an estimate of cost/completion date.
Some instruments may require an additional fee if extensive troubleshooting is required.
Setups
Additional chargre for electric floating tremolo, 12-string guitars and other non-standard instruments.
Basic Setup - Remove old strings, clean and oil fretboard as needed, tighten tuners as needed, install new strings and tune/stretch, adjust neck, calibrate nut slots, adjust saddle/string height, set intonation, check/lubricate electronics as needed, lightly clean finish.
Fret Level and Dress - Remove old strings, tighten tuners as needed, level all frets with precision straightedge, crown frets individually, bevel fret ends, buff to mirror finish, clean and oil fretboard, install new strings and tune/stretch, adjust neck, calibrate nut slots, adjust saddle/string height, set intonation, check/lubricate electronics as needed, lightly clean finish.
Nuts & Saddles
These repairs must be combined with a Restring or Setup.
New Bone Nut - Remove old nut, clean out slot, custom fit new piece, cut and calibrate nut slots, sand/buff to high gloss. Customer specify bleached or unbleached bone.
New Bone Saddle - Custom fit piece matching fretboard radius, intonated, sand/buff to high gloss.
UV Fill Bone/Ivory Nut - Preferred option on vintage instruments.
Shim Low Nut - Remove nut (not responsible for breaks with non-bone material), shim and reglue, re-calibrate nut slots.
Electrical
If necessary, we remove strings to access electronics. Electronics that involve a circuit board subject to our approval.
Troubleshoot - For unclear electrical issues, determine source of the issue and provide repair options.
New Electric Output Jack - Rewire and install new standard electric guitar Switchcraft USA output jack, nut and washer.
New Acoustic Output Jack - Rewire and install new standard “barrel” Switchcraft USA output switching jack.
Replace Electric Control Pot - Replace pot(s) with standard USA CTS pot(s). **NOTE: Metric holes in pickguard/body may need to be drilled out to fit new USA parts. If current knobs don’t fit on standard CTS pot, we will provide a simple replacement knob that may not match the rest of the instrument.
Replace Electric Control Switch - Replace switch with like switch, USA made. **NOTE: if current switch tip doesn’t fit on replacement switch, we will provide a simple replacement tip that may not match the rest of the instrument.
Install Acoustic Pickup (and drill tailblock jack) - We stock K&K pure mini pickups and have installed every other type out there.
Amp Repair
You can drop off your vintage tube amps and guitar pedals for basic servicing anytime we’re open. For repairs beyond basic servicing, our tech will first evaluate your item, and then we will contact you with estimates prior to completing any additional work.
Restorations, Structural Damage, Refrets, Finishing, etc.
Our services are in high demand, and our schedule is limited as we focus most of our attention on building new instruments. Due to the large requirement of time and attention needed for more in-depth work (like restorations, structural damage, neck resets, refrets, and finishing), we only accept a small number of these large-scale repairs. Acceptance first requires a luthier evaluation, and we are generally booked several months out. If you’d like us to take your name and contact info to be notified when a space opens up, please let us know.
